Logistics

Freight Forwarding back office support

Review recurring shipment documents and flag inconsistencies across shipment records.

Stacked shipping containers in a freight forwarding container yard

Typical operational scenario

Typical operational situation

A freight forwarding team may process around 200 Bills of Lading during a normal week, with the workload increasing significantly during busier periods, potentially reaching around 400 documents.

This creates recurring checking work before shipment documentation moves further through the operational process.

Documents or records involved

  • Bill of Lading
  • Shipping instructions
  • Booking records
  • Commercial invoice or packing list where relevant
  • Internal shipment records

What K5 can handle

K5 can review Bills of Lading against the reference documents or shipment records provided by the client. Checks may include:

  • Shipper and consignee details
  • Container numbers
  • Reference numbers
  • Quantities
  • Package counts
  • Cargo description
  • Ports
  • Other defined shipment information

Any mismatch or unclear item is flagged for review based on the client's instructions.

K5 support involved

Document ChecksData Reconciliation

Send us your task details.

Tell us what needs to be checked, matched, reviewed, formatted, or followed up. We'll confirm your request immediately, then personally review the details and follow up within 24 hours, including weekends.

Chat with K5 Global Task Support on WhatsApp